Chief Digital Officer · AI Transformation Leader

AI-led transformation
that actually
ships.

I design and execute enterprise AI strategy, digital transformation, and the operating architecture that makes it permanent — from agentic automation to IPO-ready data infrastructure.

$900M+ Revenue Automated
1 IPO Supported
20+ Yrs Executive Leadership
75% Security Incident Reduction
impact_summary.py
load_transformation_results()
# ── Yelp Commerce Platform
revenue_automated: "$900M+"
planning_cycle_improvement: "20%"

# ── Udemy IPO · NYSE 2021
revenue_growth: "$430M → $630M"
listing: "NYSE · 2021"

# ── Mighty Buildings (Khosla)
cost_reduction: "30%"
velocity_gain: "50%"
security_incidents: "-75%"

# ── Gap Inc.
rollout_time_reduction: "75%"
markets_enabled: 6

_
$900M+ Revenue Automated · Yelp NYSE IPO · Udemy 2021 30% Cost Reduction · Mighty Buildings 75% Fewer Security Incidents 50% Velocity Gain 6 Global Markets Enabled · Gap Inc. 20+ Years of Executive Leadership MIT-Certified Applied GenAI $900M+ Revenue Automated · Yelp NYSE IPO · Udemy 2021 30% Cost Reduction · Mighty Buildings 75% Fewer Security Incidents 50% Velocity Gain 6 Global Markets Enabled · Gap Inc. 20+ Years of Executive Leadership MIT-Certified Applied GenAI

About Sunita

A CDO and transformation leader who turns ambitious technology strategy into durable competitive advantage.

Over 15+ years, I've held executive roles at some of the most demanding environments in tech — leading $900M+ revenue automation at Yelp, co-leading the Udemy NYSE IPO, executing full-stack AI transformation at a Khosla-backed robotics company, and enabling global expansion at Gap Inc. I don't just advise on transformation. I own it, drive it, and deliver it.

My edge is bridging the gap between visionary AI strategy and the operational rigor required to make change stick at enterprise scale. I speak the language of engineers and boards equally — and I know which levers actually move organizations.

See the full track record →
$900M+
Revenue Automated at Yelp
Rebuilt the entire commerce and billing infrastructure across 4 product lines, leading 45+ engineers.
NYSE
IPO Executive · Udemy 2021
One of three executives responsible for AI/data modernization and investor-grade systems for $630M listing.
30%
Operational Cost Reduction
AI automation strategy at Mighty Buildings — full-stack from ops to cybersecurity to ITSM.
75%
Faster Global Rollout · Gap Inc.
Transformed international commerce infrastructure, enabling 6 new markets with dramatically faster deployment.
MIT
Certified · Applied GenAI
Continuously operating at the frontier of AI and digital transformation practice.

AI Transformation Framework

Four phases. One outcome:
AI that becomes infrastructure.

Phase 01

Diagnose & Baseline

AI readiness audit, data quality assessment, process mapping, and identification of highest-leverage automation opportunities across finance, ops, and GTM.

Phase 02

Architect & Select

AI platform evaluation, LLM and agentic workflow design, data architecture for AI readiness, vendor negotiation, and build-vs-buy decisions with clear ROI models.

Phase 03

Deploy & Govern

Phased production deployment with change management, AI governance frameworks, compliance controls, and security hardening — so AI ships safely and sticks organizationally.

Phase 04

Measure & Scale

KPI frameworks, real-time dashboards, continuous improvement loops, and the operating model that turns a project into a permanent competitive advantage.

AI in practice

Where I've deployed AI at scale.

Revenue Intelligence

AI-augmented forecasting across a $1B revenue stream

At Yelp, led the transition from manual FP&A to ML-driven connected planning — integrating revenue signals, marketing activity, and operational data into a single predictive layer that Finance, RevOps, and GTM all ran on. Eliminated planning lag and improved forecast accuracy across a multi-product business.

→ 20% faster planning cycles  |  $900M+ in automated revenue flows

Intelligent Automation

AI-driven process automation across manufacturing & construction tech

At Mighty Buildings (Khosla Ventures), designed the company-wide AI automation strategy — replacing manual workflows in production operations, procurement, and ITSM with intelligent systems. Built the vendor evaluation framework, automation architecture, and change management program to ensure adoption.

→ 30% operational cost reduction  |  60% faster ITSM resolution  |  40% vendor savings

Applied GenAI

GenAI analytics infrastructure from the ground up

Currently building the AI analytics platform at Crewasis.ai — designing data capture systems, KPI frameworks, and GenAI-powered reporting pipelines for both internal operations and enterprise customers. MIT-certified in Applied GenAI for Digital Transformation.

→ Current · Seed stage · Enterprise-ready AI analytics

AI Security & Compliance

Intelligent cybersecurity and AI governance frameworks

Led enterprise security uplift at Mighty Buildings — implementing AI-enhanced threat detection, MFA, and a zero-trust architecture that reduced unauthorized access by 90% and incidents by 75% YoY. Simultaneously designed AI governance and compliance frameworks for board-level confidence.

→ 90% reduction in unauthorized access  |  75% fewer security incidents

Case studies

The work, in detail.

Yelp · 2017–2020

$900M+ in revenue automated through AI-enhanced Quote-to-Cash

Transformed Yelp's fragmented commerce infrastructure into a unified AI-augmented billing and subscription platform — spanning Yelp.com, Reservations, Waitlist, and WiFi product lines. Led 45+ engineers and analysts through a full platform rebuild.

revenue_automated: $900M+
planning_cycle: -20% time
team_size: 45+ engineers

Udemy · 2020–2022

IPO-ready AI/data systems for NYSE listing

One of three executives who led the Udemy IPO. Owned enterprise data governance, AI/data modernization, compliance reporting, and investor-grade system architecture for 1,500+ employees globally — partnering directly with CFO, COO, and audit leadership.

revenue_at_listing: $630M
revenue_growth: $430M → $630M
exchange: NYSE · 2021

Mighty Buildings · 2022–2024

Full-stack AI transformation at a Khosla-backed robotics company

Designed and executed AI-driven transformation across a 3D printing/robotics startup — automating operations, deploying intelligent cybersecurity, modernizing ITSM, and rationalizing the vendor ecosystem — while maintaining delivery velocity throughout.

cost_reduction: 30%
velocity_gain: 50%
security_incidents: -75%

Capabilities

The full AI + transformation stack.

AI Strategy

Enterprise AI & Automation

Applied GenAIAgentic WorkflowsLLM IntegrationAI RoadmappingMLOps

Data & Analytics

AI-Ready Data Platforms

SnowflakeAWSGCPMDMBI PlatformsData Governance

Enterprise Systems

ERP, CRM & Business Applications

SalesforceZuoraOracleWorkdayNetSuite

Revenue Operations

Quote-to-Cash & Billing

Q2C ArchitectureSubscription BillingRevOpsConnected Planning

Transactions

IPO & M&A Readiness

Systems GovernanceAudit ControlsM&A IntegrationCompliance

Security & Risk

AI Governance & Cybersecurity

AI GovernanceZero-TrustMFAComplianceRisk Frameworks

Leadership Philosophy

I don't just deliver projects.
I build capable organizations.

After 20+ years leading transformations at Yelp, Udemy, Gap, and Mighty Buildings, I've learned that the most durable change demands equal investment in people, process, and technology. My leadership style is direct, decisive, and relentlessly outcome-focused — with the cross-functional fluency to align engineers, operators, and boards behind a single direction.

"The measure of a transformation isn't what ships on day one. It's whether the organization can sustain it long after you've moved on."

— Sunita Raja
01
Lead from the front, empower from behind
I set the vision and clear the path — then trust teams to execute with autonomy and full accountability.
02
Translate complexity into clarity
Whether speaking with engineers or boards, I make complex technology legible and decisions obvious.
03
Speed through discipline, not shortcuts
I build the governance, architecture, and habits that let organizations move fast without incurring future debt.
04
Leave it stronger than you found it
My measure of success: does the organization thrive independently? That's the real test of executive leadership.

Work with Sunita

AI transformation starts with
one honest conversation.

Whether you need a CDO for a transformation sprint, an interim COO while you scale, or a trusted advisor on AI strategy — I meet you where you are and deliver outcomes that last.

sunitaraja@gmail.com →
01

Full-time Executive Role

COO, CDO, or VP Digital Transformation at the right company

02

Fractional CDO / AI Transformation

Strategy, roadmap, and program leadership · 1–3 days/week

03

Interim COO or Head of Operations

Full executive ownership during transitions or rapid scale

04

IPO & M&A Readiness Advisory

AI-ready systems, governance, controls, and audit prep